Data Protection
We are concerned about the privacy of our visitors. In a few cases we may ask
for personal information such as for example your name and e-mail address. We
will not disclose your personal information to third parties without your
consent. Please be aware that we do not control other web sites to which you
may get through the links provided in our links section and to which our
privacy policy does not apply.
Kraiko takes the privacy of its customers very seriously. Kraiko operates and is
registered in accordance with local data protection regulations. Kraiko will
comply with local data protection law and adopt any legally established
measures to safeguard users' personal details, avoid alteration of
user-generated content and unauthorized access to the site, in so far as the
technology permits. Kraiko agrees to constantly improve and facilitate
member/user access to its services on the website.
Kraiko treat the security of its site as of the utmost importance. Kraiko is
constantly considering ways in which it can safeguard the personal details of
users, prevent unauthorized access to the Kraiko site and prevent unauthorized
alteration of user-generated content.
We receive and store any information you enter on our web site or give us in any
other way. You provide this information when you search, participate in a
contest or questionnaire or communicate with customer service; provide
information when you register as a member; communicate with us by phone, e-mail
or otherwise. As a result of those actions you might supply us with such
information as your name, address, post code, mobile or other telephone number,
date of birth, gender, credit card information, information on how you use our
products and services and information on your browsing activity when visiting
our websites) and any other information with respect of your use of our
products and services. We might also ask for other specific information from
time to time. We use the information that you provide for such purposes as
responding to your requests, customizing future use of the website for you,
improving our site and communicating with you. Please be assured that we will
not pass on any information to third parties without your express consent.
Once Kraiko gathers your name and address, this information will then be
transferred to your credit card company, if applicable, for confirmation to
complete your purchase. Your shipping information may also be supplied to a
third-party fulfillment center, but your name and address will not be used for
any other purpose than delivery of your order. Your name and address will not
be sold to mailing-list firms. Although Kraiko may occasionally share
statistics about our customers with important business partners, we do not
disclose any identifying information about individual customers.
Kraiko gives you access to third party retailers to provide you with certain
services that are detailed below. Kraiko will provide that third party with
your transaction information and then that third party will collect additional
information that it needs to provide you with the requested service. Kraiko
encourages you to review the privacy statements of Web sites you choose to link
to from Kraiko so that you can understand how those Web sites collect, use, and
share your information. Kraiko is not responsible for the privacy statements or
content on Web sites outside of Kraiko's Web site.
Tracking of Advertising Links, Action Tags, and Cookies
Kraiko works with a third-party advertising company to collect information on
advertisement performance and Web site usage. To do so, this company may use
information about your visits to the Kraiko Web site and other Web sites.
Unless otherwise notified, our third-party advertising company does not use
names, addresses, e-mail addresses, or telephone numbers and does not link any
online actions or cookies to an identifiable person. The use of your cookies is
subject to the privacy policy of our third-party advertising company. View more
information about our third-party advertising company's privacy practices. To
learn more about the technology behind cookies, visit our third-party
advertising company's Web site.
To prevent our third-party advertising company from sending and reading cookies
on your computer, visit their Web site where you can opt out of our third-party
advertiser cookie.
Site Usage Tracking and Analysis
Sending this Product to a Friend
When you e-mail a product to a friend, you and your friend's names and e-mail
addresses are requested. This ensures that your friend will know that you have
requested that Kraiko send them an e-mail. You and your friend's e-mail
addresses will only be used for this purpose unless permission is otherwise
granted.
Surveys
Kraiko occasionally requests information from our users and customers via
surveys. Participation in these surveys is completely voluntary, and all
participants have a choice whether or not to disclose information. The
requested information typically includes the customer's first name, as well as
information relating to the customer's experience at Kraiko, or their opinions
on products they have purchased. Survey information will be used internally to
monitor or improve this site, and after attaining user permission, may be
posted on the site to provide information about our products to other users.
Users' personally identifiable information is not shared with third parties
unless Kraiko gives prior notice and choice.
Opt-Out Policy
To opt out of receiving communications from Kraiko, just select "unsubscribe"
on our subscription status page and enter the requested information. Or you can
make your request in person by contacting a diamond and jewelry consultant at
888 8KRAIKO.
If the personal information Kraiko has gathered from you changes or you no
longer desire our service, we will gladly correct, update, or remove any
personal data you have previously provided to us. To request a change or
removal of your personal information, please contact one of our diamond and
jewelry consultants at 888 8KRAIKO.
[KD to confirm it uses a SSL or some other encryption when sending data]
Kraiko is committed to protecting the privacy of your personal information. To
protect the information you send from your computer to Kraiko's e-commerce
system, this information - including your credit card number, name, and address
- is encrypted using Secure Sockets Layer (SSL) software. Internally, we use
encryption and Web security technologies to protect the privacy of your
personal data. Only parties responsible for processing your order have access
to your credit card and bank information.
"Cookies" are small pieces of information that are stored by your browser on
your computer hard drive. You must have cookies enabled in order for you to be
able to perform many of the general functions on the Kraiko Web site. With
cookies enabled, the Kraiko Web site will have the capacity to deliver you a
more customized and complete shopping experience to track visits from our
affiliates and partners and to enable the use of our shopping cart. Kraiko does
not use cookies to store or collect any personal information such as names,
addresses, or payment information. To learn how to enable cookies on your
computer, visit the Web site that corresponds to the browser you use:
.Microsoft Internet Explorer
.Netscape Navigator
Kraiko collects your IP address, which cannot be used to identify you
personally, to help diagnose problems with its server, to administer and tune
the operation of its site, and to log your browser type and referring URL
information. Kraiko's servers use each IP address to anonymously track the date
and duration of each session within its site. Your IP address may also be used
to help Kraiko collect statistical data or in gathering broad usage
information. Certain parts of this information may be shared with Kraiko
partners, but your IP address will not be distributed.
Contact Us
Via the "Contact Us" link, Kraiko allows customers to e-mail
info@kriako.com. This provides direct contact to a Kraiko diamond and
jewelry consultant, who reads each e-mail and tries to promptly answer your
questions. Kraiko may also file your comments to improve the site and program
or review and discard the information. You may also send us your comments about
the Kraiko Web site or the shopping experience in general, as we always
appreciate feedback.
The only time Kraiko will disclose personal information is when required to by
law or with the good-faith belief that such action is necessary in order to
conform to the law.
If you have questions about this privacy statement, please contact the Kraiko
customer service department at 888 8KRAIKO.
Kraiko will cover this liability if the unauthorized use resulted through no
fault of yours from purchases made on Kraiko's secure server. In the event of
unauthorized use of your credit card, you must notify your credit card company
in accordance with its reporting rules and procedures.
Jurisdiction
These terms and conditions are governed by and to be interpreted in accordance
with United States of America law and in the event of any dispute arising in
relation to these terms and conditions or any dispute arising in relation to
the web site whether in contract or tort or otherwise you hereby consent that
the United States of America courts will have exclusive jurisdiction over such
dispute
Complaints Procedure
If you have a question or complaint about this web site, please
contact the jewellery and diamond consultant at 888 8KRAIKO.
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